Over 25 owners, sales reps, and installers of foundation repair contractors throughout the United States and Canada attended PolyLEVEL® training in Omaha, NE on June 3-5, 2014 at Foundation Supportworks® (FSI) Headquarters. On the first morning, attendees went through introductions and then the group divided into two tracks – a sales track and an installation track. The sales track covered Residential Sales in the morning, followed by Commercial Sales, Marketing, and utilizing the VistaBid® commercial bidding software in the afternoon. The installation track spent the day with hands-on training at local jobsites where attendees were able to jump right in and inject foam under settled slabs. While at the jobsites, Best Foot Forward™ scripts were explained, which discusses effective ways to interact and set expectations with the customer.
Day 2 of the training began with a quick review of the sales and installation information discussed from the previous day. The remainder of the day was spent in a classroom setting training on concrete lifting using PolyLEVEL™ polyurethane grouting and an overview of the installation process. Experiences learned in the field were discussed and specific tips and tricks were shared with the group. Field experience prevailed with a more detailed discussion of different scenarios the installers will see and ideas on how to approach these challenges. 
Proper equipment start-up and shutdown procedures were also discussed in detail. The day concluded with an evening reception and dinner where attendees were able to network and enjoy each others company.
The final day of training began with the attendees receiving hands-on training of the breakdown, cleaning, assembly, general maintenance and troubleshooting of the common equipment used with PolyLEVEL™. The equipment explained included the injection gun, hoses, and foam proportioner. Training concluded after lunch and the attendees departed.