Over 20 installers from foundation repair contractors throughout the United States and Canada attended installation training in Omaha, NE on April 15th – 18th at Foundation Supportworks (FSI) Headquarters. The first morning of training started in the classroom with introductions, and also a presentation explaining the importance of production and how it is the production crew installing the product that leaves the lasting impression with the customer. Two popular bowing wall repair products were also discussed: the Geo-Lock™ Wall Anchor System and Powerbrace™ System. After the classroom presentations, the attendees were taken out to job sites to receive hands-on field training to install the products.
Day two of the training started at FSI Headquarters in the classroom with a brief overview of the prior day job sites and installations. More classroom interaction included discussion about the installation of the FSI Push Pier System, as well as the Carbon Armor® and ArmorLock® wall repair products. By mid-morning, the participants were taken to job sites to see these products installed and use the equipment needed during the installation process. The day concluded with a nice dinner where those in attendance had the opportunity to network with other foundation repair contractors from around the country.
The morning of day three started with review of the job site installs from the previous day as well as classroom interaction and training of the SmartJack™ and Slab Pier Systems. The attendees received a tour of the FSI campus, and then spent the rest of the day on jobsites installing various foundation repair products.
The last day of training was dedicated to covering the many systems available to the Foundation Supportworks dealer network for their production departments. The “Best Foot Forward” production program was explained to the group, along with the Tool Tracker, Crew Organizer, and BizWiz©® Production App softwares. A round table discussion allowing the attendees to ask questions from their experiences during the week concluded the training.